Privacy Policy

Learn how BigNova Learning protects your personal data and respects your rights.

Last updated: October 2025

Welcome to BigNova Learning, the BigNova training platform dedicated to web and mobile technologies, design, and artificial intelligence.

Protecting your personal data is essential to us. This policy explains how we collect, use, and safeguard your information when you visit our site or register for our trainings.

1. Information we collect

We collect certain data when you use our services or fill out a form on our site:

  • Personal data: first and last name, email address, phone number, city, and profession.
  • Connection data: IP address, browser type, session duration, and pages visited.
  • Payment data (when applicable): banking or card details for secure payments handled by our providers.
  • Communication data: exchanges with our team via email, WhatsApp, or contact forms.

2. Purposes of the data collection

Your data allows us to:

  • Manage your registrations and access to trainings.
  • Send you important information (confirmations, reminders, platform access, invoices).
  • Share promotional offers, subject to your consent.
  • Improve the quality of our trainings and services.

3. Data sharing

We never sell your personal data. However, specific information may be shared with:

  • Our instructors and academic partners involved in the trainings.
  • Our technical providers (hosting, email, secure payment, CRM).
  • Authorities when required by law.

All our providers comply with the General Data Protection Regulation (GDPR).

4. Data security

Your information is stored on secure servers protected by strict technical and organizational measures.

We use HTTPS, encryption systems, and internal procedures to prevent any unauthorized access.

5. Data retention

We retain your data for the duration of your training, then up to three years after your last interaction to meet administrative or legal obligations.

You may request deletion at any time (see section 7).

6. Cookies

We use cookies to:

  • Improve your user experience.
  • Analyze traffic on our site.
  • Better understand your training needs.

You can manage your cookie preferences in your browser settings at any time.

7. Your rights

Under the GDPR, you have the right to:

  • Access, rectify, or request deletion of your data.
  • Object to its processing.
  • Request portability of your data.

To exercise these rights, contact us through the channels below.

8. Updates to this policy

BigNova Learning may update this privacy policy at any time.

Any change will be posted on this page together with the relevant update date.

9. Contact us

For any question, request, or complaint regarding data protection, you can reach us:

Email

contact@bignovalearning.com

Phone

+213 674 129 210

Website

https://bignovalearning.com